Here's a quick summary of payment options at The Good Guys:
• Australian tendered cash in store only
• VISA, Mastercard, American Express and Diners Club debit/credit cards in store
and online (contactless limit without PIN of $100 applies)
• Apple Pay, Google Pay and other 3rd party digital wallets in store
(contactless limit without PIN of $100 applies)
• Gift Cards, including eGift Cards (i.e. not a
physical card) and 3rd parties like Prezee, TCN (The Card Network), Ultimate,
Special and more in store and online
• Prepaid EFTPOS cards in store, however certain cards may also offer online
checkout compatibility - check with the provider for more info
• Zip Pay & Zip Money BNPL programs in store and online
• PayPal and PayPal Pay in 4 BNPL program online only
• Afterpay BNPL program in store and online
• Latitude financing for up to 50 months of interest free payments (conditions
apply, term may change at any time) in store and online
Unfortunately we cannot accept payment via:
• Bank transfer / wire transfer
• BPAY / Osko
• Bank cheque
• Cash/payment on delivery of goods
• Invoicing
• Cryptocurrencies including Bitcoin
• Money orders
• JB Hi-Fi or other competitors gift cards
• Any other methods not listed in the above question - How can I pay at The
Good Guys?
"Absolutely not. The Good Guys will never ask you to pay with gift cards from
other companies or platforms. This exclusion list includes Google Play Store,
iTunes Cards, Apple Gift Cards, Uber / Uber Eats Credit and so on. The Good Guys
will also never ask you to claim a free product by liking, commenting on or
sharing a social media post, fill in a survey for a heavy discount or provide
personal details unless strictly necessary to deliver an order. We also strictly
follow privacy laws and will only contact you if you have given clear consent to
be contacted for marketing purposes, or it is strictly necessary to facilitate
delivering your order in store or to your home.
If you receive a suspicious message claiming to be
from The Good Guys:
• Do not talk further with the contact or move the chat to an alternative chat
platform like Telegram, WhatsApp, Signal or others
• Double check the email comes from an address @thegoodguys.com.au - be vigilant
as scammers may change a character or two subtly e.g. @theg00dguys.com.au
• Do not open, download or click any attachment or link within the email/SMS
• Call us on 1300 942 765 or send us a message via our Contact Us page to
confirm a text message or email is from us
If you suspect you or someone you know has received or complied with a scam
message, please contact
ScamWatch for advice, reporting and resolutions. It's
not necessarily too late for you to get your money back."
Always. Our entire website is encrypted under the https security standard to ensure all personal data stays within the site so 3rd parties cannot access it, and we make constant efforts to ensure your security is upheld at all times online. Payment details especially are covered by our partner Windcave for credit and debit cards under each individual card issuer: Mastercard Identity Check, Verified by VISA and American Express SafeKey. This means that even we do not store your card's details at any time before, during or after a transaction online. No part of our website can see this info, and it's included free of charge. Transactions through approved parties like PayPal, Afterpay and Zip Pay/Money are handled via their own leading payment encryption services. For further information on each platform and issuer's security programs, check out our Safe and Secure page here.
The Good Guys Commercial only accepts payment with PayPal or online enabled debit cards / credit cards from Mastercard, AMEX and VISA. For further information on our Commercial website, please visit their Help Centre here.
There's lots of ways online, in store and even over the phone to save hard
earned money on the things you want and need with The Good Guys.
We offer heaps of regular promotions and special deals online, including deals
on Online Only products you can't get in store. The best way to save more online
is our Price Beat program, simply look for selected products with a button
saying ""Price Check"" and click the button. We compare our price with our
competitors twice a day and almost always beat the best price we've found
online!
You are welcome to ask our friendly staff in store about current promotions,
offers, Hot Buys and more, match a competitors price or negotiate on a specific
product's price. There are no restrictions which payment method you can use to
get discounts unless clearly stated in the offer's terms and conditions.
We also offer a phone sales line to assist with ordering, price matching and
general inquiries. The line is available from 9am to 9pm seven days a week, but
hours may vary over public holidays. Call us on 1300 942 765.
Finally we also offer a program called StoreCash to supercharge your rewards
with selected purchases from The Good Guys. For more info on that and all of the
above, check out our dedicated Pay Less info hub.